PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from the Aroe website.

PERSONAL INFORMATION COLLECTED

When you visit the site, certain information about your device, your interaction with the site, and information necessary to process your orders is automatically collected. We may also collect additional information if you contact customer support.

"Personal Information" refers to any information that can directly or indirectly identify an individual.

DEVICE INFORMATION

The information collected may include:

  • IP address

  • Browser type and version

  • Time zone

  • Cookie information

  • Products and pages viewed

  • Search terms

  • Site usage behavior

This information is used for the purpose of:

  • Displaying the site correctly,

  • Improving user experience,

  • Performing analysis,

  • Enhancing security,

  • Optimizing advertising performance.

This information is collected automatically through cookies, log files, tags, pixels, and similar technologies.

ORDER INFORMATION

When you place an order, the following information may be collected:

  • Full name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

This information is used for the purpose of:

  • Processing your orders,

  • Completing payments,

  • Managing shipping processes,

  • Sending order notifications,

  • Preventing fraud risks,

  • Sharing campaign, product, and service information.

CUSTOMER SUPPORT

Information you share when contacting us via email, WhatsApp, or other communication channels may be used to provide customer support.

SHARING PERSONAL DATA

To provide our services, your personal data may be shared with some third-party service providers.

Examples include:

  • Shopify

  • Shipping companies

  • Payment infrastructure providers

  • Advertising and analytics platforms

Information may be shared with official authorities in accordance with legal obligations.

ADVERTISING AND MARKETING

Aroe conducts advertising campaigns through platforms such as Meta (Facebook & Instagram), TikTok, and Google.

Therefore, your site usage, pages visited, or purchasing behaviors may be analyzed to improve advertising performance.

Tools we use may include:

  • Meta Pixel

  • TikTok Pixel

  • Google Analytics

Through these tools, you may be shown advertisements, campaigns, or product recommendations that may be of interest to you.

EMAIL AND SMS MARKETING

If you give your consent:

  • campaign announcements,

  • new product notifications,

  • stock updates,

  • special offers

may be sent via email or SMS.

You can unsubscribe at any time.

USER ACCOUNTS

If you create a user account on the site, your account information may be stored to view your order history, expedite your transactions, and improve the user experience.

COOKIES

The Aroe website uses cookies.

Cookies are used for purposes such as:

  • session management,

  • cart operations,

  • user preferences,

  • analysis,

  • advertising performance.

You can manage or disable cookies through your browser settings. However, some features may not function properly.

DATA RETENTION PERIOD

When you place an order, your information is stored in accordance with legal obligations and operational needs.

You can contact us to request the deletion of your information.

KVKK AND GDPR RIGHTS

Users located in Turkey have the right to:

  • access their personal data,

  • correct their data,

  • delete their data,

  • restrict processing,

  • object to processing

under Law No. 6698 on the Protection of Personal Data ("KVKK").

Users in the European Economic Area ("EEA") can exercise their rights under GDPR.

You can contact us for requests related to these rights.

INTERNATIONAL DATA TRANSFER

Your personal information may be processed and stored on servers outside of Turkey through Shopify and the service providers we use.

SECURITY

Reasonable technical and administrative security measures are implemented to protect your personal information. However, no data transfer over the internet can be guaranteed to be 100% secure.

CHANGES TO THE PRIVACY POLICY

This policy may be updated from time to time for operational, legal, or technical reasons.

Changes made become effective when published on this page.

CONTACT

For all questions regarding the privacy policy or your personal data, you can contact us at:

support@aroe.store

Last Updated: 22.05.2026